top of page

Our
Terms & Conditions

Read on to understand what you are agreeing to when you choose to hire and work with The Digital Design Diva

Terms & Conditions

Effective Date: 10/29/2025
Digital Design Diva is a trade name of Sun Salutations LLC (Arizona, USA)

Welcome to Digital Design Diva!
By purchasing a design package, booking services, or engaging with this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Business Ownership

Digital Design Diva operates as a trade name of Sun Salutations LLC, an Arizona-based limited liability company.
All services, payments, and contracts are legally managed through Sun Salutations LLC.

2. Scope of Services

Digital Design Diva provides digital design services, including but not limited to social media ad design, digital marketing graphics, and related creative work.
Services are delivered according to the selected package, with specific inclusions and revision limits outlined in the Package Policy.

3. Payment Terms

  • Full payment is required upfront before any design work begins.

  • Accepted payment methods may include credit card, debit card, PayPal, or other approved payment processors.

  • Because design services are custom and time-based, all sales are final once work has started.

  • No refunds or chargebacks will be granted for completed or partially completed work.

4. Project Timeline & Client Responsibilities

  • Projects begin once all required materials (text, images, brand assets, and details) are received.

  • Clients must provide requested materials within 7 days of purchase (3hrs for rush orders).

  • Failure to provide materials in a timely manner may result in cancellation or rescheduling at the designer’s discretion.

  • Typical turnaround time is 5–10 business days, though this may vary based on project size or revision requests.

5. Revisions

  • Each package includes a set number of revision rounds (see your specific package).

  • Revisions are limited to small text, layout, or color changes.

  • Major redesigns, new concepts, or additional variations will incur additional fees.

6. Deliverables

  • Final files are delivered in high-resolution JPG or PNG formats, optimized for online and social media use.

  • Editable source files (PSD, AI, or Canva templates) may be available for an additional fee.

  • All final files are delivered electronically via email, cloud link, or your client portal.

7. Ownership & Intellectual Property

  • Digital Design Diva retains copyright and ownership of all design work until full payment has been received.

  • Upon final payment, the client receives non-exclusive rights to use the final designs for their intended marketing purposes.

  • The designer retains the right to display completed work in her portfolio, website, and social media.

  • Clients are responsible for ensuring they have permission or rights to any images, logos, or content they provide.

8. Limitation of Liability

Digital Design Diva is not liable for:

  • The performance or results of any advertisements using the provided designs.

  • Errors resulting from client-provided content, incorrect specifications, or platform restrictions.

  • Any indirect, incidental, or consequential damages resulting from use of the designs.

Total liability shall never exceed the amount paid by the client for the specific project.

9. Confidentiality

All client information, materials, and correspondence are kept strictly confidential.
Digital Design Diva may reference general project details or display the finished work publicly unless a confidentiality agreement is requested in writing.

10. Termination & Non-Response

If a client fails to communicate for 14 consecutive days, the project may be considered complete, and no further work will be performed.
Additional work to resume a paused project may incur a restart fee.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Arizona.
Any disputes shall be resolved within the courts of Yavapai County, Arizona.

12. Updates

Digital Design Diva reserves the right to update or amend these Terms & Conditions at any time.
The most current version will always be available on the website.

13. Contact

Questions about these Terms & Conditions may be directed to: Heather@thedigitaldesigndiva.com

Privacy Policy

Privacy Policy

Effective Date: 10/29/2025
Digital Design Diva, a trade name owned and operated by Sun Salutations LLC, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, business name, and billing details.

  • Project Information: Images, logos, copy, or other materials you provide for design work.

  • Payment Information: Processed securely through third-party providers (e.g., Stripe, PayPal). We do not store full credit card details on our servers.

  • Automatically Collected Data: Basic analytics such as IP address, browser type, device information, and pages visited (collected via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide and manage design services

  • Process payments and send invoices

  • Communicate about your project, updates, or promotions (if you opt in)

  • Improve our website and service experience

  • Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information only when necessary:

  • With trusted service providers who assist with payment processing, email communication, or website hosting (all bound by confidentiality agreements)

  • To comply with applicable laws, regulations, or legal requests

  • To protect the rights and property of Sun Salutations LLC and its clients

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve functionality and analyze traffic.
You can choose to disable cookies through your browser settings, though some site features may not function properly.

6. Email Communications

By providing your email, you may receive updates, project communication, or newsletters.
You may opt out of promotional emails at any time by clicking “Unsubscribe” or contacting us directly.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined here or as required by law (e.g., accounting or tax records).

8. Your Rights

If you are a U.S. or international visitor, you may request to:

  • Access or update your personal information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

9. Children’s Privacy

Our services are intended for adults and business owners.
We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated effective date. Your continued use of our website signifies your acceptance of the revised policy.

11. Contact

Questions about these Terms & Conditions may be directed to: Heather@thedigitaldesigndiva.com​

bottom of page